Report a Claim

All the information below is as of August 23rd 2011.

American Bankers – Assurant

Flood Policies


Press 3

ASI – American Strategic Insurance

Homeowners/Fire Policies

You will have to know your policy number to fill online.


Press 3

Flood Claims – Can not report Flood online


Press 3

American Traditions Insurance – TJ Jerger MGA LLC


Press 6


Atlantic Specialty Insurance Co

Claims must be placed through our office

Bristol West / Foremost


  • Press 1 for Mobile home/Recreational Vehicle/Boat or Motorcycle
  • Press 2 for Auto

Bankers Insurance Group

800-627-0000 or 800-765-9700

  • Press 2
  • Press 1
  • Press 3 for Personal Lines Homeowners/Dwelling Fire Policies
  • Press 4 for Commercial Lines Policies
  • Press 5 for Flood & Excess Flood

To fill a claim online go to and register as a customer. You will have to know your policy number and agent number to do this. This information can be found on your Policy Declaration Page or by calling our office.

Capitol Preferred – Flood



Tel # 866-411-2742


  • Call your agent or Citizens’ Customer Care representatives at 866.411.2742 (24 hours, 7 days a week).
  • If possible, please have your policy number available.
  • If you are displaced after a disaster, provide your current contact information, including a temporary mailing address, cell phone number(s), home and/or business phone number(s), e-mail address, etc.
  • Be prepared to give a brief description of the visible damage to your property (for example: tree limb fell on the roof, roof shingles blown off, etc.).
  • If possible, have your current mortgage company information available.
  • Citizens will provide you with a claim number, the name of your adjuster and the adjuster’s contact information.

Fidelity – Flood


Florida Family – Home & Flood


Florida Peninsula Insurance Company

Report a Claim

  • Call (877) 994-8368
  • Submit your claim online with Florida Peninsula Online Customer Service. Click Here to log in or to register a account. To sign-up, you will need a copy of your premium notice.
  • Here's what to do
    • Report your claim immediately by calling our toll-free claims number: Call (877) 994-8368
    • If safe to do so, make temporary repairs as necessary to prevent further damage and protect your property
    • Take photos of the damage before making temporary repairs
    • Keep detailed receipts and present them to our adjuster

The Hartford - Flood



Claims Florida

Call 1-866-496-1782: To report a claim if you have a HomeWise Preferred policy, a HomeWise Insurance Wind Only Policy, or if you have a policy that was assumed from Citizens and your loss occurred on or after the assumption date.

Call 1-866-411-2742: To report a claim if your loss occurred prior to the assumption date, please report your claim to Citizens.

Please note that if your policy was part of an assumption from Citizens, HomeWise is responsible for claims occurring on or after the respective assumption date.

To contact our claims department regarding the status of an existing claim, please call us at 1-866-588-3100, Monday through Friday from 8:00 am and 5:00 pm, Eastern Standard Time.

Kingsway Amigo - Flood

Contact Details

Claims Department

Phone: (800) 759-8656

FAX: (406) 257-1629